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News on Labor & Economy
This paper examines the way that different types of workers deploy strategies of control in concert with and in resistance to information and communication technologies (ICTs). Existing research on the […]
On-demand labor platforms offer many in-person services, from ride-hailing to childcare. However, scholars have focused on ride-hailing, leading to a model of “Uberization” that entails the informalization of work. We […]
In an experiment on Airbnb, we find that applications from guests with distinctively African American names are 16 percent less likely to be accepted relative to identical guests with distinctively […]
While the sharing economy has been celebrated as a flexible alternative to traditional employment for those with family responsibilities, especially women, it presents challenges for gender equality. Many of the […]
How does one value something one cannot and often does not want to see? How do contemporary digital platforms and their infrastructures of connectivity, evaluation, and surveillance affect this relationship […]
In November 2005, Amazon launched Mechanical Turk (AMT), a website where “requesters” can post tasks, called “Human Intelligence Tasks” or “HITs”, for workers to complete for pay. Workers are required […]
Uber manages a large, disaggregated workforce through its ridehail platform, one that delivers a relatively standardized experience to passengers while simultaneously promoting its drivers as entrepreneurs whose work is characterized […]
Internet-enabled technologies allow people to connect in unprecedented ways. Although everyday social practices are widespread and well known, these same tools are reconfiguring key aspects of work. Crowdsourcing and distributed […]
America’s nearly century-old approach to employment and labor law is at a crossroads. The gig economy has re-defined work for millions of people; people who value the flexibility and freedom […]
The development of a fast and reliable Internet, new technologies online payment systems, and changes in work structure that enable and demand flexible working patterns have driven a move to […]