Reflections on Design Methods for Underserved Communities

Dillahunt, Tawanna; Erete, Sheena; Galusca, Roxana; Israni, Aarti; Nacu, Denise; Sengers, Phoebe
Computer Supported Cooperative Work

The goal of this workshop is to facilitate a discussion around the ways in which research and design methods can be better tailored to support and engage underserved communities. We aim to create a publicly accessible repository of tools to support research and design efforts with underserved communities and to facilitate critical conversations about appropriate methods and solutions in this space. At the workshop, participants will collaborate with one another to explore their own as well as past, present, and future research and design initiatives with underserved communities; discuss challenges and lessons learned from using methods to facilitate technological development and creation among such populations; and brainstorm methods and solutions to address these challenges. Discussion and ideas generated from this workshop will be archived online and made available to the larger research community.